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Privacy Policy

Your privacy, handled with care

We respect your personal information and are committed to protecting it. This policy outlines how we collect, use, and manage your data when you interact with Peony Publishing.

Privacy Policy

1. Overview

Peony Publishing is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. What Personal Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Business name and details

  • Social media links

  • Any information you provide through forms, applications, or enquiries

We only collect information that is reasonably necessary for our business activities.

3. How We Collect Your Information

We collect personal information when you:

  • Submit a contact or enquiry form

  • Apply for a service or collaboration

  • Subscribe to our email list or newsletter

  • Engage with our services or content

We may also collect limited information through cookies and analytics tools.

4. Why We Collect Your Information

We collect and use your personal information to:

  • Respond to enquiries and applications

  • Deliver our services and programs

  • Communicate updates, resources, or offers

  • Improve our website, content, and user experience

5. Direct Marketing

If you provide your contact details, you may receive communications from us, including updates, insights, or offers.

We comply with the Spam Act 2003 (Cth).

You can:

  • Unsubscribe at any time using the link in our emails

  • Contact us to request removal from our mailing list

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party providers where necessary to operate our business, including:

  • Email marketing platforms

  • Website hosting providers

  • Analytics tools

Some of these providers may store data overseas.

7. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

8. Cookies & Analytics

Our website may use cookies or similar technologies to:

  • Improve your browsing experience

  • Understand how visitors interact with the site

  • Support website functionality

You can choose to disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external platforms, including Amazon or other third-party websites.

We are not responsible for the privacy practices or content of those external sites.

10. Access & Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections to any inaccurate or incomplete information

To make a request, please contact us using the details below.

11. Complaints

If you believe your privacy has been breached, please contact us and we will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact

Peony Publishing
Location: Gold Coast, QLD

Phone: 0456 666 656

Email: hello@peonypublishing.com.au

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